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FAQs

Operating Hours & Location

What are your hours of operation?

7:30 AM to 2 PM, Monday through Friday and 8 AM to 11 AM, Saturday.

Where are you located?

Our first cafe is located inside Sandro's in the Upper East Side (322 E 86th St, UES, right off the 86th Q) But stay tuned! We plan to grow to multiple locations. Check our locations page for the most up-to-date information.

Menu & Offerings

What types of coffee do you serve?

Locally roasted with the finest beans. Visit our menu page for full details.

Do you offer non-coffee beverages?

We have an array of caffeinated and non-caffeinated teas and matcha

Do you have food options?

Delicious array of pastries and baked goods. We source only the highest quality ingredients for both our food and coffee

Do you sell any options for dietary restrictions?

We offer one vegan/gluten-free option - check our menu page

Ordering & Payment

What payment methods do you accept?

We accept both credit card and cash

Do you have a loyalty program?

Yes! We currently have a punch card loyalty program, please ask at the cash register.

Seating & Workspace

Do you have Wi-Fi and seating?

Free Wi-Fi available. Lots of indoor seating available. Limited outdoor seating and power outlets.

Are you fully accessible?

Fully wheelchair accessible

Special Services

Do you host private events?

Interested in hosting an event? Submit a form on our contact page

Health & Safety

What are your health protocols?

We maintain the highest standards of cleanliness and food safety. Regular sanitization of all surfaces. Strict hand hygiene for all staff. Daily deep cleaning of food preparation areas.

Contact & Feedback

How can I provide feedback?

Please use our contact form to share your thoughts. And follow our cafe journey on Instagram @asano.nyc). Drop us a follow, share a comment, and become part of our family!

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